Terms of service

Terms of Service

Welcome to Aval Collections. These Terms of Service govern your use of our website, social media, and services. By accessing or purchasing from Aval Collections, you agree to be bound by these terms. Please read them carefully.

1. Overview

Aval Collections (“we,” “us,” or “our”) provides ethnic women’s clothing through online platforms including our website, WhatsApp, and Instagram. These Terms apply to all users, including browsers, buyers, and contributors of content.

2. Use of Website & Services

By using our website or placing an order, you agree:

  • To provide accurate personal and payment information
  • To not use our products or content for any unlawful purpose
  • That we reserve the right to refuse service to anyone for any reason at any time

3. Products & Availability

  • All items are subject to availability and may be withdrawn at any time without notice
  • We strive for accuracy but cannot guarantee that all product descriptions or prices are error-free
  • We reserve the right to correct any errors and to cancel or refuse any order placed with incorrect pricing

4. Payments

  • Payments must be made in full at the time of order
  • We accept digital payments such as UPI, bank transfers, and other secure gateways
  • All prices are in INR and include applicable taxes

5. Shipping & Delivery

  • Shipping timelines range from 3–7 working days depending on location
  • We are not responsible for courier delays, natural calamities, or events beyond our control
  • Customers are responsible for providing accurate delivery information

6. Returns & Exchanges

  • No returns are accepted
  • Exchanges are permitted only for incorrect or damaged items, reported within 24 hours of delivery
  • Returned items must be unused, with original packaging and tags
  • Customers must bear the cost of return shipping for exchanges

7. Account & Data Privacy

  • We collect personal data solely for order fulfillment, communication, and service improvement
  • Your data is handled per our [Privacy Policy] and not shared without consent

8. Intellectual Property

All content on our website and social media — including logos, photos, text, and designs — is the intellectual property of Aval Collections and may not be used without permission.

9. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Continued use of our services following any changes constitutes your acceptance of those updates.

Last Updated: September 2025

10. Contact Us

Questions about our Terms of Service? We’re here to help.

📧 Email: avalcollections1@gmail.com
 📱 WhatsApp: +91 99407 14695
 📩 Instagram: @aval_collections