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At Aval Collections, we value your trust and want you to feel confident when shopping with us. If for any reason you are not fully satisfied with your purchase, our return and refund process is designed to be simple and hassle-free.
Returns
You may return most new, unused, and unopened items within 30 days of delivery for a full refund.
Items must be in their original condition with tags intact.
If the return is due to our error (wrong item, defective or damaged product), we will also cover the return shipping cost.
Refunds
Once we receive your return, we will inspect the item and process your refund.
Refunds are typically completed within 7–14 business days.
The timeline includes:
● 5–10 business days for us to receive your return from the courier.
● 3–5 business days for processing once the item is received.
● 5–10 business days for your bank to complete the refund transaction.
● Refunds will be credited back to your original payment method.
How to Initiate a Return:
● Log in to your Aval Collections account.
● Go to My Orders and select the order you want to return.
● Click Return Item(s) and follow the instructions.
● Once approved, ship the item back to us using the provided details.
● We will notify you by email when your refund has been processed.
● Exceptions Customized or altered items cannot be returned unless they arrive defective or damaged.
● Clearance or final sale items are not eligible for return or exchange.
Need Help?
If you have questions about your return or refund, feel free to contact us:
📞 +91 99407 14695
📧 avalcollections1@gmail.com
✨ At Aval Collections, your satisfaction is our priority. We strive to make every shopping experience smooth, reliable, and worry-free.
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Welcome to Aval Collections. By using our website or placing an order through WhatsApp, Instagram, or any other channel, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. Eligibility To shop with us, you must be: At least 18 years old Capable of entering a legally binding contract
2. Product Information We make every effort to ensure that the images, descriptions, and prices of our products are accurate.
However:
Colors may slightly vary due to screen settings or lighting. All prices are in Indian Rupees (INR) and include applicable taxes.3. Orders & Payments Orders are confirmed only upon receipt of full payment. We accept UPI, bank transfer, and other digital modes. Aval Collections reserves the right to cancel or refuse any order at our discretion.
4. Shipping & Delivery We deliver across Tamil Nadu and select locations in India. Estimated delivery: 3–7 business days. Aval Collections is not liable for delays due to courier issues, weather, or other uncontrollable events.
5. Return & Exchange No returns are accepted once a product is sold. Exchanges are allowed only for damaged or incorrect items and must be reported within 24 hours of receiving the product. The item must be unused and in its original packaging. The customer is responsible for shipping the product back for exchange.
6. Cancellation Policy Orders cannot be cancelled once confirmed and paid.
7. Intellectual Property All content on this website, including images, text, logos, and product names, are the property of Aval Collections and protected by copyright laws.
8. Contact Information If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: avalcollections1@gmail.com
📱 WhatsApp: +91 99407 14695
📩 Instagram: @aval_collections
